Handle 95% of support tickets automatically. AI handles the routine; escalates the complex. Your customers feel heard. You stay sane.
AI handles routine tickets instantly. Complex issues get escalated to you with full context — no digging through threads.
Common questions answered immediately using your knowledge base, docs, and past tickets.
Classify, tag, and route tickets automatically. Bug reports go to dev, billing to finance.
When AI isn't confident, it escalates with full context — customer history, thread, and recommended resolution.
Auto-learns from every resolved ticket. Gets smarter with every interaction, never forgets.
Identify top issues, resolution time trends, and customer satisfaction scores automatically.
Email, chat, Slack, Discord — one unified inbox, one AI agent handling it all.
Type any support request. Watch the agent classify, respond, and decide whether to escalate.
I used to spend 3 hours a day on support. my-helpdesk.ai handles 95% automatically. Now I spend 20 minutes reviewing escalations. I gave that time to product.
The escalation quality is what got me. When something does come to me, it comes with full context, suggested resolution, and a confidence score. It's like having a senior support agent brief me.
My CSAT went UP after switching to AI support. Faster responses, consistent tone, and the agent never has a bad day. Customers love it.
Traditional support agents cost $25+/hr. We charge by the token. Do the math.
Join the waitlist and get your first 1,000 tickets free when we launch.