🎧 Support AI · Human-in-the-loop

Your inbox is full of tickets.
Your day is already gone.

Every day you wake up to tickets. Password resets, billing questions, feature asks β€” the same questions, over and over, eating hours you don't have. my-helpdesk.ai handles 95% of them automatically, resolves them in seconds, and only pulls you in when it genuinely needs a human. Your customers get faster responses. You get your life back.

0% auto-resolved
0 sec avg response
0% CSAT score

Your customers get answers in seconds.
You get hours back.

The easy stuff never reaches you. The hard stuff comes with full context, customer history, and a suggested resolution. You just decide β€” no digging through email threads at midnight.

⚑

Instant AI Response

Common questions answered immediately using your knowledge base, docs, and past tickets.

🎯

Smart Triage

Classify, tag, and route tickets automatically. Bug reports go to dev, billing to finance.

πŸ”„

Human Escalation

When AI isn't confident, it escalates with full context β€” customer history, thread, and recommended resolution.

πŸ“š

Knowledge Base

Auto-learns from every resolved ticket. Gets smarter with every interaction, never forgets.

πŸ“Š

Ticket Analytics

Identify top issues, resolution time trends, and customer satisfaction scores automatically.

πŸ”—

Omnichannel

Email, chat, Slack, Discord β€” one unified inbox, one AI agent handling it all.

my-helpdesk.ai Agent
Resolving 95% automatically
U
Hey, I was charged twice for my subscription this month. Can you help?
2 minutes ago
AI
Hi! I can see the duplicate charge on your account from Nov 3rd. I've already initiated a refund for $49 β€” you'll see it in 3-5 business days. I also added a $10 credit to your account for the inconvenience. Is there anything else I can help with?
Responded in 1.8s Β· Confidence: 98% Β· βœ“ Auto-resolved
U
Wow that was fast! What if I want to upgrade to the annual plan?
Just now
AI
Great timing! Annual plan is $399/year (vs $588 billed monthly) β€” you'd save $189. Given you're already a customer, I can apply your $10 credit too, making it $389. Want me to generate a checkout link?
Responded in 2.1s Β· Upsell opportunity flagged

See how fast your tickets would resolve.

Type a real support request your customers would send. Watch the agent handle it β€” and see the cost. Hint: it's fractions of a penny.

Customer support request

βœ“ Ticket Processed


          
Cost per ticket$0.00
πŸ“₯
Ticket Ingestion
Parsing and reading ticket context
🎯
Classification
Tagging priority, category, sentiment
πŸ“š
Knowledge Lookup
Searching docs and past resolutions
πŸ€–
Response Generation
Drafting personalized response
πŸ“€
Escalation Decision
Auto-resolve or escalate to human

Founders who stopped drowning in tickets.

0% auto-resolved
0sec avg response
0CSAT score
0.003Β’ per ticket

Three hours a day. That's what support was costing me β€” not in money, in my life. Now I spend 20 minutes on escalations and the rest goes to actually building. my-helpdesk.ai didn't just save me money. It gave me back the reason I started this company.

JS
Jake S.
Indie SaaS founder

When something does escalate to me, it comes with full context, a suggested fix, and a confidence score. It's like having a senior support lead who does all the research and just needs my sign-off.

RL
Rachel L.
E-commerce store owner

My CSAT actually went UP after switching to AI. Turns out customers care about speed and consistency more than chatting with a human. They get answers in seconds. Everyone wins.

CO
Chris O.
Subscription box founder
Human-in-the-loop on every escalation
Full ticket history preserved
Confidence scoring on all responses
Multi-channel: email, chat, Slack
GDPR compliant data handling

Pennies per ticket.
Not dollars per hour.

A support agent costs $25+/hr. my-helpdesk.ai costs fractions of a cent per ticket. Part of the my-x.ai platform β€” because world-class support shouldn't require a world-class budget.

$0.27
estimated daily cost
vs. ~$200/day for a support agent

Per-ticket cost breakdown

Ingestion + parsing$0.0003
Classification$0.0005
Knowledge lookup$0.0008
Response generation$0.0012
Escalation logic$0.0002
Per-ticket total$0.0030

Your customers deserve fast answers. You deserve your time.

Join the waitlist and get your first 1,000 tickets handled free. Built on my-x.ai β€” where one person can deliver the support experience of a full team.

🎧 You're in! 1,000 free tickets reserved.